Manage bookings and reservations from third-party platforms. Sync all calendar data from TripAdvisor, Expedia, or any short-term rental booking platform via iCal.
As a vacation rental manager, you might want to see your property listed across multiple booking channels, and doesn’t it become challenging when you need to track all of those reservations? iGMS vacation rental software lets you sync all your calendars via iCal to one interface and manage your vacation rental management business in one place. So, if you want to sync calendar data from various platforms, you’re all set with this streamlined synchronization function.
Did you know that on average a vacation rental manager sends 2,500 messages per month? The good news is that iGMS automates an incredible 70% of them for all your reservations from Airbnb, Booking.com, Vrbo/Booking.com, and your direct booking channels . That means users can save around 60 hours of work that would normally be used to answer messages related to check-in/checkout, property instructions, etc.
iGMS allows users to create automated messages that will be triggered on preset dates and times. These triggers can be adjusted to send a specific message to a guest at check-in, during the stay, or on checking out. With so much on your plate, automated messaging makes your communication with your short-term rental guests flawless.
Missing a message from your guest can lead to a canceled reservation. With iGMS , each of your team members responsible for guest communication gets notified about incoming messages. This means that your guests will receive quick responses! You will be in a good position to secure the booking if you are able to answer guest queries quickly and this will, in turn, improve your SEO rating.
Notifications help your service team to run all cleaning operations quickly and smoothly. Once the head of the cleaners assigns the task, the cleaning crew member will receive a notification by text message, email or both. When the task has been completed, the cleaner reports in one click to the cleaning manager.
Did you know that only 20% of short-term rental guests write reviews? With our guest reviewing feature, you will be able to build templates for guest reviews using predefined elements.
Publish your review right via the system – no need to log in to a vacation rental website. You will get notified about how many days you have left to publish a review and when a guest has written one for you.
As a professional host, you know how important this is. The more reviews you write, the more reviews you’ll get in return. As a result, you’ll be granted a higher ranking on vacation rental websites and receive up to 50% more reservations. It’s as simple as that.
We also recommend trying out our Guest Review Generator while you’re at it.
Manage access to your vacation rental properties remotely and track your keys on the dashboard of iGMS vacation rental software. iGMS allows integration with Keycafe, a popular key management platform to automate your key exchange.
As soon as a guest checks out, both the host and cleaner will be notified via a text message and email. Thus, you can escape those awkward situations where the cleaners arrive to find that the guests have not departed yet. Apart from the notifications, hosts can track their keys’ status on the iGMS dashboard too.
Say, for example, you are the host of a three-bedroom house and you rent it out, both as an entire house, and as separate rooms. Before, it was a challenge to know whether a house was fully booked out or just a room which caused many problems such as issues with double-bookings – a disaster for a host and guests. But not anymore!
As a professional host, once in a while, you need to have a quick overview of how things are going. Also, property managers may need to send reports to owners. This can be quite a challenge without a touch of automation.
With our smart reports, you can easily create a simple and compelling short-term rental management report in no time. All the essential data is available for you via a Reports menu. You will be able to access four types of reports: Payouts, Reservations, Monthly Revenue, and Tasks.
These four different reports will simplify your income tracking significantly and help you to get a quick overview of the results of your vacation rental business.
Employ manual reservations to manage guest inquiries directly, out of vacation rental platforms. These bookings might come from your website, Facebook page, Instagram, messengers, or any other channel related to your marketing strategy. The flexible, safe, and easy process of direct bookings management on iGMS can increase your revenue.
You can take control of the manual direct booking flow by employing other vacation rental automation tools: built-in templates, multiple triggers, image sending, smart check-ins, and an automated cleaning schedule
Once you add details about your guests’ stay to your calendar, the iGMS system will automatically create a reservation card and a thread with the guest in your Inbox. Concurrently, the app synchronizes the availability of the dates with vacation rental platforms such as Airbnb, Booking.com, Vrbo/HomeAway. iGMS will ensure that your rentals’ availability and rates are always up to date across all of the distribution channels.
Manually collecting guest information can be quite a repetitive and tedious task. However, with iGMS, you can send a fully customizable form to each guest and collect all the necessary information about their stay, and learn more about the purpose of their visit or any specific needs.
Moreover, you can use the Guest Check-in Form to send your guests a rental agreement and verify their identity by requesting their IDs. The agreement makes sure that the renters have actually read your conditions and house rules for their stay, and reduces the risk of potential damage, a disagreement, or miscommunication.
We truly believe that the iGMS Guest Check-in Form will help you protect your rentals and provide the best guest experience