Cleaning and Team Management

Did you know that 44% of hosts find cleaning to be a significant headache? iGMS makes it less stressful and completely organized.

With iGMS, vacation rental managers are able to run all work orders and set cleaning tasks for specific crew members. The cleaners’ work orders view is limited to their own job. It makes it so easy to track their scope of work, plan ahead and schedule the cleanings much more efficiently. Once the head of the cleaners assigns the task, the cleaning crew member will receive a notification by text message, email or both. Similarly, you can automate the cleaning assignment process too which is a great time saver.

Manage Your Cleaning

What if a guest changes a booking at the last minute? Or, what if the keys cannot be left at the same store? Make sure your crew is notified about any single change to each reservation with iGMS.

Our task management system for vacation rental businesses enables you to pin your ‘to-do’ notes at the top of your list with guest requirements on any active reservation. You will be able to add tasks to each live booking and collaborate with team members to maximize your service offering. By doing this, team members will be able to view and act on guest inquiries and requests, boosting your profile and creating five-star guest reviews to increase the revenue of your short-term rental management business.

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Send invitations to your cleaners and support staff to access iGMS vacation rental software. This way they can see their own daily schedule enabling them to coordinate the different work orders. Use the dashboard to see who has accepted an invitation to your team and check who is already a busy bee.

You are able to give access to the support staff working with you to ensure the smooth running of your short-term rental management business. This access allows staff to see their duties for each booking, coordinate their activities and complete all tasks within a time frame. You will have ultimate control over access as our system is permission-based, which means that you can set limits on an individual’s access rights. This will give you greater flexibility in assigning tasks for your support team.

Coordinate Your Team

Keeping your Airbnb, Vrbo and HomeAway properties clean and maintained is key to be successful and popular among guests.

You can easily manage cleaning visits and maintenance by assigning them to team members. The iGMS cleaning management toolset allows you to see who’s assigned to a task, when it was accepted or completed. It provides you with a reporting system that ensures everything gets done on time for every short-term rental.

When assigned to tasks and cleaning visits, team members receive an email and/or text message notification which helps them to be always on time before the guest check-in or after the checkout.

Auto-Assign Cleaners

Juggling cleaning and maintenance visits for vacation rental properties is a tough work! But with iGMS, it’s way easier! You can have a simple, easy-to-share overview of cleaning tasks for a day, week, or even a whole year if necessary. All the information is in one place – the iGMS dashboard.

The view can be arranged so that your team will see all the properties with existing tasks attached, along with their status. Leave regular and special notes for tasks to keep your team members up to date on essential information such as codes to locks and equipment storage.

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Are you outsourcing some of your hosting tasks or working with external vendors? If so, you need to be sure they stay informed on your booking calendar to deliver services on time. The good news is that staying in touch with your external contractors is as easy as pie with our Email Notifications feature.

If a company or an individual is not a team member in iGMS, you can enable email notifications about any reservation events for them. Customize your email notification templates using variables and ensure each message includes specific reservation details such as check-in and checkout times, number of guests, property address, etc.

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Do you need to provide your colleagues and staff members with a different level of access to your vacation rental management software?

You have total control of it! Select the actions each user is able to perform in the system and his/her role depending on their job functions. You can easily set up a view-only or editing mode for the calendar, prices, templates, and tasks. 

Our unique access feature – “Labels” –  provides vacation rental managers with the opportunity to set up access to multiple properties or one single property. For example, you can assign a property owner to a property and create exceptions from the label’s rules as required. 

Define labels for a certain group of properties, and specify access for the team through this label. Every team member assigned to the label will have access to all of the properties grouped under it.

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Keeping your vacation rentals spick and span is crucial to make your guests feel safe and protected. iGMS smart checklists are meant to make your cleaning practices completely consistent.

With checklists, you can be very specific about your cleaning requirements, and rest assured knowing that your properties will be cleaned from top to bottom. No corner will be ignored and no cranny will be overlooked. You will also be able to monitor the progress of the work.

When necessary, you can create a unique cleaning routine for a specific short-term rental or for a specific purpose, e.g. a deep clean and disinfection.

Prioritizing the subtasks in the checklists allows you and your cleaning team to implement best practices, and measure the scope and workload against the hours assigned.

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