Direct Booking Management Toolset

Nail your direct booking management with our exclusive tools within iGMS software.

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Hassle-free Guest Management

Employ all the features of the iGMS Unified Inbox to skyrocket your direct booking guest experience

Enter your guest’s contact details, number of booked nights and the host’s contact information to create a direct booking in iGMS. Within a few seconds, the system will create a thread to chat with the guest via the iGMS inbox. You can access the thread by clicking on the reservation in the multi-calendar, or by entering the direct booking code in the inbox search bar. All the presets for the booked property’s automated templates and triggered messaging will perform as scheduled as if it were a regular booking from one of the OTAs.

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Security Damage Deposit

Protect your rentals from unwanted direct bookings and attract responsible guests

Offer yourself peace of mind with a simple feature that helps you collect a dedicated amount from each direct booking to cover the costs of potential damage. If everything is undamaged at the end of the stay, the guest will not pay anything extra. You can apply the appropriate settings to all your direct booking listings from the iGMS interface and set preferences for the collection date, the amount, and the number of days before a security deposit is released.

iGMS also allows you total flexibility. You can choose to set the damage deposit as a percentage of your booking cost, a flat rate, or both.

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Automated Cleaning Operations

Standardize your cleaning team’s performance with the iGMS Cleaning Management toolkit

Upon every direct booking checkout, the system automatically schedules a new cleaning visit. Once you invite your cleaning team to iGMS, they will get notified about the auto-assigned tasks and ensure that your properties are spick and span. Take advantage of the checklists to track your cleaners’ progress and have your vacation rentals ready for the next guests on time.

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Online Payment Processing and Invoice Management

Collect payments, edit invoices and enter manual transactions to keep track of your financials

Manage your guest invoicing by connecting your Stripe account to iGMS to bill your direct booking guests safely in line with your pricing policies. Upselling to your guests becomes easier with the option to edit the invoice, when necessary. An additional service, such as renting of bicycles, or a refund, will be reflected in the invoice with the manual transaction. Send the invoice via email or any other medium using a link so that you could charge your guests online, in cash, or process mixed payments.

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Payment Processing

You can rely on iGMS software during every stage of the booking cycle. With the smart payment processing feature, no transaction will slip your mind! The native integration with the Stripe gateway provides efficient invoice management and online payment processing.

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