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Guest Messaging
Find out how to nail guest communication with built-in templates, triggered messaging and custom settings.
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How Does My iGMS Inbox Work?
Learn how to work with iGMS inbox. Using of iGMS inbox will make your communication with guests easier and will essentially save your time! -
How Do I Create And Use Message Templates?
Templates significantly reduce the time you spend on guest communication. If you have multiple upcoming reservations, constant check-ins and... -
How to Automate Your Messages
Once you have set up your templates, it’s time to automate them. In just a few clicks you can... -
How to Use Triggers for Message Automation
In this article, we will look at all the smart triggers and the situations in which you can use them... -
How to Communicate With Guests From Booking.com via iGMS
Managing guest communication with travelers from Booking.com via iGMS is easy, quick and intuitive. Mostly, for communication with Booking.com guests,... -
How to Manage Direct Bookings via iGMS
In the current reality of the vacation rental business, direct bookings have become another vital source of bookings for hosts.... -
How Do I Create Message Templates in Different Languages?
Speaking the same language with your guests, literally or figuratively, has an immense influence on their experience with you. Now... -
How to Track Guest Communication Productivity with PROtrack in iGMS?
Whether you are starting a new short-term rental business, or have been in the game for a long time, you... -
How Do I Mass Archive or Change Inbox Threads in iGMS?
When you work with lots of conversations daily, you need a smart tool to rule them all! Sometimes old messages... -
How Do I Use the Auto-translate Feature in the Inbox?
It’s time to show the guests your communication skills.Here’s how you can use the auto-translate feature to translate your messages...
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Customer experience team is available online:
Monday - Friday | 24h
Saturday - Sunday: 5:00 a.m. - 5:00 p.m. (EST)
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