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  • How Do I Create And Use Message Templates?

      Templates significantly reduce the time you spend on guest communication. If you have multiple upcoming reservations, constant check-ins and...

  • How to Automate Your Messages

      Once you have set up your templates, it’s time to automate them. In just a few clicks you can...

  • How Does My iGMS Inbox Work?

    Learn how to work with iGMS inbox. Using of iGMS inbox will make your communication with guests easier and will essentially save your time!

  • How to Send a Special Offer to a Guest?

    A special offer is a unique iGMS feature allowing you to personalize your guests’ experience by sending them discounts and...

  • How to Use Triggers for Message Automation

    In this article, we will look at all the smart triggers and the situations in which you can use them...

  • How Do I Use the Auto-translate Feature in the Inbox?

    It’s time to show the guests your communication skills.Here’s how you can use the auto-translate feature to translate your messages...

  • How to Cancel a Reservation/Inquiry

    While managing a rental property, we should always be prepared for unexpected situations, for example when hosts need to cancel...
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