Introducing Email Notifications for Reservation Events

The year might be drawing to a close, but that doesn’t mean that the team at iGMS is just quite done yet. If you’ve been using iGMS for a while already, you’d know that we continuously introduce new features to help streamline the way vacation rental management companies and hosts manage their reservations. If you’re a new user, you’ll be glad to learn that we regularly improve the functionality of our software to make your life easier. 

As hosts ourselves, we understand that it’s essential to stay up to date with reservations and keep everyone involved in the loop. That’s why we’re pleased to introduce our latest feature: Email Notifications for Reservation Events.

Eager to scale your business with powerful and reliable automation software? You are welcome to join iGMS right now. 

Key Benefits of Email Notifications

It’s essential to stay up to date with reservations and keep everyone in the loop, even if they’re not team members on iGMS. 

If you regularly work with external vendors like concierge services or cleaning companies, the new Email Notifications for Reservation Events can help ensure that everyone is on the same page about any reservations. All the recipients are always up to date, whether a reservation was received, altered, or canceled. 

Here are a couple of reasons why you should use Email Notifications.

Maximum Flexibility 

Your vendor doesn’t necessarily need to be a team member in iGMS. Our software allows you to enable email notifications about any reservation for everyone, iGMS team member or not. All you need to do is set it up and add their email address and name.

Highly Customizable Templates

What’s more, you can also customize the email notification. The email notification template editor is similar to our Message Template editor, which you are most likely familiar with. This means that you can easily edit or delete parts so that your email notification fits the purpose.

You can also use predefined variables to make the content more personalized for each recipient.  

Unlimited Number of Recipients

Whether you need to keep 2 or 200 people in the loop, it’s not a problem. As long as you know their email addresses, you can create as many customizable templates and add as many recipients as you like.

Making the Email Notifications Work for Your Needs

Here are some examples of how you can start using the new Email Notifications.

• Keep your concierge services or external cleaning team in the loop

If you work with a company that assigns concierges to your check-ins, it might be near to impossible to add each and every concierge as a team member to iGMS. In this case, you can just create a notification that will be sent to the main email address of the vendor – for example, info@yourconcierge.com. They will then assign the right person for you.

• Create an extended set of notifications for your team members

Some hosts want their cleaners to stay up to date with check-ins, cancelations, and alterations. If that’s your case, you can add the cleaner’s email address, even if they are already a team member. Apart from the regular notifications about cleaning tasks, they will also know when a reservation is canceled or altered.

The same works with any team member, whether it’s a Manager, Property Owner, or even an Accountant. 

How to Find Email Notifications for Reservation Events

You can find the Email Notifications for Reservation Events in the Property Editor of each property, under the Management tab. It’s right under the management fee calculation section.

To set it up for your first recipient – for example, a concierge company – enter their email address, their name, and adjust the message template according to your needs.

If you want to add another recipient, all you need to do is repeat the same steps. It’s as easy as that!

We trust that this new feature will help you to streamline how you manage your reservations even further. 

Want to try all the iGMS tools in action? You are welcome to join our bi-weekly live webinars and start your free 14-day trial. More updates to come soon… Stay tuned!